| Packing and transport |
| Question & Answer: |
| Q1: Therapy risks? |
| A1: Uses the function of RF, energy decreased, the risks are also greatly reduced accordingly. Can fully guarantee the safe of patient. The cooling handle head can also protect skin, so patients will feel more comfortable during treatment. |
| Q2: The advantage of hair-removing? |
| A2: It's fastest, the most efficient, safest, easiest for operation and the most economical. Using to do hair remove, combining the light energy and radio-frequency, which can be worked on the role and dry hair follicle, in spite of the hair color---------even white hair can effectively eliminate. |
| Q3: What is E-Light? |
| A3: It is the first and only technology that simultaneously harnesses the power of bi-polar radio frequency (RF) and optical energy (either laser or light).It can tender skin, remove freckle, remove hair and wrinkle obviously and stably. An E-Light therapy equivalent of 5-10 times of traditional photon therapy. E-Light has three main points: RF+IPL+epidermal cooling. |
| Q4: What kinds of dermatitis can E-Light treat? How's the effect? |
| A4: E-Light has a wide range of light therapy, almost covers all of the former ones, including: lifting, rejuvenation, hair removal, remove rough skin, tender skin, sunburn, age pigment and freckles etc. Further more, E-Light has more effective treatment on flipperty - floppery skin, especially on the neck relaxed skin. |
| Q5: E-Light applies to which kinds of people? |
| A5: The people who want to get the following result: Improve the body shape or remove stubbornly cellulite, lift and firm skin. Especially for the ones after liposuction, to accelerate postoperative recovery, compact skin and improve skin condition. |
| Delivery: |
| 1. 3~5 working days after receiving the payment. |
| 2. Transportation Way: DHL, Fedex, UPS, EMS, by sea, by air,etc. |
| We always choose the most economical and reliable shipping company to make sure you will receive the goods in time. Tracking number will be provided to you once the goods is shipped. |
| FAQ: |
| 1. Do you have any warranty? |
| Yes, we have. 12 months warranty on host machine is given. 3 months free replacement warranty for handles, treatment heads, and parts. |
| 2. How is your after-sale service? |
| We have a professional technology supporting team for your timely services. You can get the help you need in time by telephone, webcam, online chat (Google talk, Facebook, Skype). Please contact us once the machine has any problem. Best service will be offered. |
| 3. What certification do you have? |
| All of our machines have the CE certification which ensures the quality and safety. Our machines are under strict quality management to ensure good quality. Because we fully understand that it will be a great trouble if machine have any problem during working at oversea. |
| 4. Will you teach how to use the machine? |
| Yes, we can provide a complete user manual and usage video for instruction and application. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve easily. It is easy to operate by anyone with the instructions. |
| 5. Why should you choose us? |
| Powerful factory, giving the competitive price and best technology support 7-years’ experience in producing beauty machine, strong R&D 1 years-warranty and 8/24 online after-sale service CE Certification, the key for you to legally use and sell the machine Diversity of customized service, strong OEM & ODM capability available |
| Purchase process |
| Warranty& training |
| 1 years warranty time for free, ex factory under normal and proper operation; free labor and material but without consumables parts. |
| There is a professional international after-sale service team, who can provide you 24 hours after-sale service and technical supports . Our machines are designed by Modularization. Any problem, we will make sure where is the problem by your description, photos or videos, and give you the solutions immediately . If there is any problem can not be resolved easily, we will send you the new module for changing for free in two year, just the person knows some electrics knowledge can work this . We will made warranty contract with you and take the two years warranty promise seriously . |
| There is a copy user’s manuals for detailed instructions on the introduction, the operation, the maintenance, etc. |
