| Frequently Asked Questions (FAQ) About Our Products 1-What types of vacuum pumps do you offer? We supply a wide range of vacuum pumps, including rotary vane, diaphragm, screw, and turbo molecular pump, suitable for various applications. 2-Can your vacuum valves be used in any installation? Our vacuum valves, including gate, ball, butterfly, and check valves, are designed for versatility across numerous vacuum installations. Please consult our sales engineers for the best fit for your system. 3-Do you provide custom vacuum components? Yes, we can supply custom vacuum components tailored to your specific requirements. Contact us with your specifications for further assistance. Ordering and Shipping 4-How can I place an order? Orders can be placed directly through our website, via email, or by contacting our sales team. 5-Do you ship internationally? Absolutely! We provide global shipping options. Shipping costs and times will vary depending on your location and the size of your order. 6-What payment methods do you accept? We accept various payment methods, including bank transfers, credit/debit cards, and select online payment platforms. Please consult our sales team. Technical Support and Services 7-Do you offer installation services for your products? While we primarily supply vacuum products, we can recommend trusted partners for installation services. For certain regions, installation consultation may be available. Please consult our sales team for the details. 8-How can I get technical support for a product? Technical support is available through our website's support section, via email, or by phone. Our team of experts is ready to assist you with any queries or issues. Miscellaneous 9-How can I receive updates on new products and promotions? You can subscribe to our newsletter through our website to receive the latest product updates and promotional offers. 10-Do you offer discounts for bulk orders? Yes, we offer discounts for bulk orders. Please contact our sales team for more information on bulk order pricing. 11-How can I become a distributor for your products? We're always looking to expand our distribution network. If you're interested in becoming a distributor, please contact us to discuss the application process. |
