Product Description
Product Description
australian standards glass balustrades
FAQ
Q:What is your main product?
A:We can supply aluminum windows and doors system (including profile, hardware, accessories, glass) as well as balustrades & handrails.
Q:How can I get my price from you?
A:It is based on buyer's specific requirement, so pls provide below info to help us quote exact price for you.
1) Shop drawing / window schedule to show the window dimensions, quantity and type;
2) Frame color;
3) Type of glass and thickness (single or double or laminated or others) and color (clear, tinted, reflective, Low-E or others, with Argon or without).
Q:What kind of service do you provide?
A:We are able to provide the engineering as well as supervising service to guide installation our windows and doors.
Q:Are your products certificated?
A:Yes! our products meet Australian standard and NFRC standard and also we will make our product tested and certificated if you required.
Q:What is your warranty? What can we do in case of problems?
A:10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.
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